About Us

About KawaGear

KawaGear is an online store operated by Kawaprint LLC, based in Albuquerque, New Mexico. We offer clothing and lifestyle products inspired by Japanese visual culture, street fashion, anime aesthetics, music, and other creative themes.

Our goal is simple: to provide customers with products that can be incorporated into everyday outfits and personal spaces while reflecting an interest in Japanese-inspired design and contemporary pop culture.

We operate as an independent online retailer and are not affiliated with or endorsed by any anime studio, entertainment company, music label, or other third-party brand unless specifically stated on the relevant product page.

Our Product Selection

Our store offers a range of apparel and lifestyle items, including:

• T-shirts and vintage-style tees

• Hoodies and sweatshirts

• Shorts and other casual apparel

• Hawaiian-style shirts

• Bags and accessories

• Tumblers and mugs

• Blankets and towels

• Home and lifestyle items

Our product selection may change over time as we add new designs, product types, and themes.

Product pages provide the available information about each item, including materials, sizing, product specifications, colors, and other relevant details where applicable. We encourage customers to review the product description and size information before placing an order.

Japanese-Inspired Design

Japanese culture, animation, streetwear, music, and visual design are important sources of inspiration for many of the products available at KawaGear.

We use the broader aesthetic and creative influences of these areas rather than presenting KawaGear as an official Japanese fashion brand or as an authorized representative of another company.

When a product references a recognizable character, brand, artist, or intellectual property, customers should review the specific product information and any applicable licensing or intellectual-property notices provided on our website.

Our Approach

We believe an online store should provide clear information about what customers are purchasing and who they are purchasing from.

For this reason, we aim to maintain straightforward product descriptions, accessible customer support, and clearly stated store policies covering shipping, returns, refunds, payments, and privacy.

We also understand that product availability, colors, materials, sizing, and production details can vary between items. We therefore encourage customers to review the information provided on each product page before completing an order.

Customer Support

Our customer support team is available to assist with questions about orders, products, sizing, shipping, returns, and other store-related matters.

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM MST

We typically respond to customer inquiries within 24–48 business hours.

Email: support@kawagear.com
Phone: +1 (505) 528-3886

For order-related questions, customers should include their order number so that we can locate the order and provide more accurate assistance.

Business Information

Business Name: Kawaprint LLC
Store Name: KawaGear

Business Address:
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States

Warehouse:
4405 Jager Dr NE Ste C4-4096
Rio Rancho, NM 87144
United States

Email: support@kawagear.com
Phone: +1 (505) 528-3886

The business address is used for business and customer-support purposes. The warehouse address is used for product fulfillment and returns where applicable under our store policies.

Our Policies

Before placing an order, customers can review our store policies for detailed information about their purchase:

• Shipping Policy – shipping methods, processing times, delivery estimates, and shipping costs.

• Returns & Refunds Policy – return eligibility, return procedures, refunds, and applicable conditions.

• Terms of Service – terms governing the use of our website and purchases.

• Privacy Policy – information about how customer information is collected and used.

These policies are intended to give customers the information they need before making a purchase.

Contact KawaGear

If you have a question about a product, an existing order, sizing, shipping, returns, or anything else related to your purchase, please contact us.

Email: support@kawagear.com